Coffee Talk Workshop
February Coffee Talk Topic—Entrepreneurial Customer Service with Rick Kleindinst, President & CEO of MidAmerica National Bank
Customer service, at its core, is the main aspect that sets you apart from competition. You can experience greater overall success if the service you provide outshines your customers’ expectations. How can you ensure your employees are providing the type of customer service it takes to make your customers happy and to grow your business? With employees that have an entrepreneurial mindset and spirit! We will discuss ways to teach your employees to give entrepreneurial customer service.
Date and Time
Wednesday Feb 5, 2020
8:00 AM - 9:00 AM CST
Location
Spoon River Outreach Center - 2500 E. Jackson Street, Macomb
Fees/Admission
$5 for Chamber members; $10 for non-members
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